C: Fairness on the Airwaves?
For ten years now my cellular phone service has been with one of the giants of the industry. I won't mention the name, but its initials are: A T & T, and its logo is: I am not technologically savvy—don’t want to be. I’m not up to snuff on all the doo-hickeys that are on my fancy phone. I mainly just want the blamed thing to work as a phone, give me my email and just let me go about my business. I don’t shop around for the best plans, although I am vaguely aware that I am “under contract,” which I don’t think is quite as beneficial to me as when the term was applied to, say, Elizabeth Taylor. Still, I’ve been pretty satisfied with my service. Until the first crack in my relationship with AT&T about six months ago. I'm writing now because it happened again...let me share... My cell account is a “small business” account. I have had two numbers on it, one of which is used by my eighty-one-year-old mother. Ten years ago, she would not have had a cell phone (to use her phra...